Leaders, Are You Avoiding Certain Conversations?

Articles | 2011-07-06

Good Leadership Means You Stop Avoiding Certain Conversations Is there a conversation at work that you’ve been avoiding? Hoping that the other person won’t bring up? If you’re managing other people, there may be dozens of conversations you’d simply rather not have. For instance: Telling your boss that you made a mistake in your newest [...]

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Want Better Results? Have Better Conversations

Blog | 2011-05-17

How can you create an environment in your workplace that creates great conversationalists?  Start by getting feedback on your conversation skills now:  Ask employees to rate their managers’ communication skills – find out how often their manager updates them, provides them with key information, or simply creates uninterrupted time to have one-on-one meetings with them.

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I’m Not Here to Make Friends

Blog | 2010-10-15

“I’m not here to make friends.” More than any other phrase, the no-friends one is what you’ll hear again and again on reality TV. Check out VH1 blogger Rich Juzwiak’s amazing montage of the phrase uttered (or screamed) – or hear his discussion of it on Act 2 of the “Frenemies” episode of This American Life on National Public Radio.

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More face time is key for career growth

Blog | 2010-06-25

Here’s a math problem for you: Take a look at your life over the past days, weeks, or months, and compare how much you spent in front of a screen (including phone, computer, TV), with how much time you spent face-to-face with someone. If you’re like a lot of us, the screen time wins out over face time, every time. Read on…

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Getting rehired by the company that laid you off

Blog | 2010-06-11

As the economy starts to slowly get back on its feet, companies are also slowly starting to rehire. You loved your old job and would like nothing more than to be rehired by your former employer. How to get back on the short list when your company starts hiring again? Read on…

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What nobody at work will tell you

Blog | 2009-12-01

Here’s a workplace rule we all know, but sometimes forget: Don’t Assume They’ll Just Tell You That There’s a Problem. Whenever I deliver any kind of seminar, whether it’s about communication, business etiquette, or anything else for that matter, there are always a couple of cranky folks in the audience who provide the same feedback: I don’t need this! I’m fine! I would never show up to work wearing or doing anything unprofessional. And then, they add the punch line: And, if there ever was a problem with any of this stuff, I’m sure my boss would just tell me. Read on…

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