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In this straight-talking guide, Elizabeth Freedman, M.B.A. – an expert in corporate etiquette and business know-how – shares the rules of the workplace that only veterans know: survival secrets that will help you avoid the common mistakes that can sink careers at the gate. From getting a seat at the meeting table to dealing with a demanding boss, from talking salary in a performance review to what not to say at a business function, Work 101 tells you everything you need to know to master the (shameless) art of climbing the corporate ladder.

  1. Manage the manager – how to survive any type of boss, including the Boss from Hell
  2. Master the art of the introduction – have them at hello!
  3. Create winning e-mails that actually get read – and tips for avoiding on-screen blunders and other career-ending disasters
  4. How to handle a “cube invader”
  5. What not to order, wear, or say at a business lunch
  6. The real rules for dressing business casual – what to wear and when
  7. How to avoid burning your bridges (and other great exit strategies)

…and much, much more!